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Tenant Inspection & Assessment – beyond mystery shopping

7th February 2013

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going beyond mystery shopper initiatives, this training day will provide you with an effective approach to meeting the strategic requirements of Scrutiny Committees and satisfy the consumer standards element of the revised regulatory framework.

Details

Date:
7th February 2013

Venue

Unnamed Venue
Manchester, United Kingdom

Organizer

Unnamed Organizer
Website:
www.chs.ac.uk

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going …

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