Our new training course is being delivered by Christine Bentham, the author of our Good Practice Guide – Supporting Individuals with Challenging Behaviour in Independent Living Settings.

The course will explore the issues being faced by front line staff in responding to an increase in challenging behaviour and look at how staff can develop techniques and approaches to managing the situation.

The course will cost £95 for members of erosh and £125 for non-members, with a free copy of the Good Practice guide for all delegates. If you’re not sure whether your organisation is an erosh member, please get in touch on info@erosh.co.uk.

Numbers will be limited to 12. Further courses will be scheduled later in the year, and we can also offer the course in-house. If you’d like any further information, please contact Steve Rafferty on ILS@erosh.co.uk.

Course Programme

10.00am Introductions and course aims

10.10 Understanding challenging behaviour

10.45 Using Effective Skills to deal with challenging behaviour

11.00 Break

11.15 Strategies for Managing Challenging Behaviour including case studies

12.00 Promoting a supportive environment including partnership working

12.30 Q & A session

12.45 Conclusion, recap and additional resources

13.00 Close

Who is this for? aimed at supporting front line staff in independent living settings

Where is it? Online via MS Teams

When is it? Tuesday 20th May 2025 @ 10.00 – 13.00

Cost? £95 for erosh members and £125 for non-members

If you’d like to pay be credit card, please book onto this training course via our Eventbrite booking page here.

If you’d prefer to pay via invoice, please contact Steve Rafferty on ILS@erosh.co.uk.