This training course is being delivered by Christine Bentham, the author of the Good Practice Guide – Supporting Individuals with Challenging Behaviour in Independent Living Settings.

The course will explore the issues being faced by front line staff in responding to an increase in challenging behaviour and look at how staff can develop techniques and approaches to managing the situation.

Course Programme

10.00am Introductions and course aims

10.10 Understanding challenging behaviour

10.45 Using Effective Skills to deal with challenging behaviour

11.00 Break

11.15 Strategies for Managing Challenging Behaviour including case studies

12.00 Promoting a supportive environment including partnership working

12.30 Q & A session

12.45 Conclusion, recap and additional resources

Who is this for? aimed at supporting front line staff in independent living settings

Where is it? Online via MS Teams

When is it? Wednesday 25th March 2026 @10.00 – 13.00

Cost? £95 for erosh members and £125 for non-members

Numbers will be limited to 15 – further courses can be scheduled if there is high demand and there is also the option for the course to be provided in-house.

Click here to book via our Eventbrite booking page if you want to pay by credit card, or contact Rena on info@erosh.co.uk if you would prefer to receive an invoice.