Am I ready?

When you register for the Independent Living Standards, we will provide you with all the information you need including a list of the key policies and other documentation you will need to have in place.

To stand the best chance of becoming an accredited provider, you need some fundamental ‘building blocks’ in place which we have listed below.

1. We are clear about the purpose of the service, its mission, and client group(s)
2. Our service is accessible and value for money, outcome focused and person centred
3. We comply with relevant legislation, regulation and good practice
4. We can demonstrate commitment to equality and diversity
5. We can demonstrate commitment to quality assurance and continuous improvement
6. We work in partnership with a range of different organisations
7. We have robust policies and procedures in place which are regularly reviewed
8. We have in place robust support planning and risk assessment processes
9. We induct, train and develop, and support our staff
10. We have clear complaints and appeals processes
11. We have a robust governance structure which is regularly reviewed
12. We actively and meaningfully involve customers
13. We keep our customers, families and carers well informed
14. We safeguard our customers
15. We have a nominated Lead Officer to take us through the accreditation process

If you can answer yes to all of these you are ready! Congratulations!

Download erosh Code of Practice are you ready? PDF

To register email This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are not there yet, don’t worry. You now have a better idea of what you need to have in place. If you have any questions on how you can get ready, please email our Director of Independent Living Standards, Kevin Smith on This email address is being protected from spambots. You need JavaScript enabled to view it.. We may also be able to help you through our consultancy services.