We will assess your service(s) against 5 standards covering different service outcomes:
- Governance & Management – managing services in the best way possible
- Value for Money & Effective Use of Resources – achieving good value for money and resourcing services well
- Equal and Respectful – treating customers and staff equally and with respect
- Customer Focused & Personalised Services – delivering services which meet individual needs and preferences and putting customers in the driving seat
- Customer & Staff Safety – safeguarding customers whilst encouraging them to take sensible risks.
Build your own accreditation
You can choose to focus your accreditation on one service, or you can include a range of services provided.
You can add other services at any time without having to register again. It’s your accreditation – use it to your best advantage.
Typical services currently registered include:
- Services for Older People
- Independent Living Services
- Abbeyfield Society
- Almshouse Charity
Independent Living Standards Accredited Provider
If you are designated a “Independent Living Standards Accredited Provider” this means that your service overall:
- Has all relevant policies and procedures in place
- Can demonstrate a planned approach in supporting people to achieve positive outcomes
- Both staff and customers are actively involved in service delivery and development
- The organisation learns from both staff and customer feedback and experience to shape the service
- There is a drive for continuous improvement and sector leadership
