Dealing with Confrontation in Sheltered Housing
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Frontline staff working in sheltered housing and independent living settings can sometimes find themselves dealing with challenging or confrontational situations - particularly when lone working.
Knowing how to recognise potential risks, communicate effectively and respond safely can help staff feel more confident when faced with demanding situations.
💙 International Day of Charity | 5 September
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International Day of Charity is a chance to recognise the contribution charities make every day – and, as a charity, it’s also an opportunity for erosh to reflect on why our work matters and the difference that support from across the sector can make.
For more than 30 years, erosh has worked to improve the quality of housing and support available to older people.
Small changes can make a big difference in staying active
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September is Move More September, an opportunity to think about how we can all build a little more movement into everyday life.
For older people, staying active can be particularly important. Regular movement can help maintain strength, balance and mobility, support independence and provide opportunities to get out, meet people, and stay connected.
Working in independent living and thinking about your next step in career development?
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Our next CIH Housing Practice (Independent Living) cohorts are starting soon, with Level 3 beginning on the 17th September and Level 4 on the 13th October.
These qualifications were developed specifically for our sector, with content that reflects the work people are actually doing across independent living services and the knowledge they need as their roles develop.
September is shaping up to be a busy month at erosh!
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Whether you’re looking to develop your professional knowledge, feel more confident handling sensitive conversations or strengthen the practical skills you use every day, we have four opportunities coming up this September.
There’s a huge amount of knowledge, experience and good practice sitting across the erosh membership - and our regional networks are where we get to share it.
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There’s a huge amount of knowledge, experience and good practice sitting across the erosh membership - and our regional networks are where we get to share it.
Over the next few months, our members across the country will be getting together to talk about the issues they’re dealing with day to day, hear what others are doing and learn from the experiences of colleagues working across older people’s housing and independent living.
MEET THE NEW MEMBERS OF THE EROSH TEAM
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We’re delighted to welcome Robin MacIntosh and Ian Hembrow to the erosh team, bringing a wealth of experience, knowledge and passion for improving housing and support services for older people. 💚
Robin MacIntosh joins us as Practice and Standards Director. A CIH-qualified housing professional with more than 30 years’ experience, Robin has worked across supported housing and housing for older people, combining senior leadership with operational and strategic expertise. His work has spanned housing providers, local authorities, care providers and partner organisations, with a strong focus on service improvement, best practice and education.
