Older people's housing and support services play an important role in helping people remain independent, connected to their communities and able to live well in later life.
For organisations delivering those services, maintaining quality and demonstrating positive outcomes for residents has never been more important.
The erosh Independent Living Standards (ILS) provide a nationally recognised framework that helps organisations assess the quality of their independent living accommodation and services through an independent accreditation process.
The framework supports organisations to review and strengthen their services by:
Measuring positive outcomes for residents and service users
Reviewing policies, procedures and processes
Ensuring staff are knowledgeable, trained and appropriately supported
Identifying strengths and areas for improvement
Maintaining quality and consistency during periods of organisational change
Designed to complement existing service delivery, the accreditation process provides an independent and objective assessment whilst minimising the impact on staff time and organisational resources.
Many organisations use the Independent Living Standards not only as an accreditation framework, but as a practical tool for service review, quality assurance and continuous improvement. It can be particularly valuable during periods of change, helping organisations maintain standards whilst adapting to new challenges and priorities.
The Independent Living Standards are about more than achieving a certificate. They provide an opportunity to benchmark services against nationally recognised standards and demonstrate a commitment to delivering high-quality independent living services for older people.
For further information about the erosh Independent Living Standards, please contact Kevin Smith - Director of Independent Living Standards, at
