Our Independent Living Services Benchmarking project is now live. We are gathering information about the scope and services provided by participating organisations to allow benchmarking of services, scheme and staff descriptions, approach towards key areas, such as telecare together with a comparison of costs.
The review will address the following:
- How services vary across the UK
- How different providers have developed services to meet the changing needs of the sector, including staff roles, team structures, time on site and other service delivery areas
- How different organisations have approached the key challenges around service delivery, including mobility scooters, pet policies, communal lounges, guest bedrooms, etc
- To provide a set of data and organisation profile information to allow participating organisation to consider best practice, alternative service delivery options, value for money and allow further work to include direct contact between organisations and sharing best practice in the sector.
Accommodation encompassed by the review includes:
- All organisations providing housing for older people in the UK, including Retirement Living, Sheltered Housing, Independent Living and dispersed services
Timeframe:
We will be collecting data between June and August 2025 with 29th August 2025 being the final date for submission of data. The report will be delivered in October 2025.
Cost:
You don’t have to be an erosh member to take part in this project, but we do offer a discount for erosh members:
- Erosh members with 1 scheme = £275, non-members with 1 scheme = £375
- Erosh members with up to 5 schemes = £395, non-members with up to 5 schemes = £495
- Erosh members with 6 or more schemes = £595, non-members with 6 or more schemes = £750
Download a copy of the Benchmarking Questionnaire:
You can download a copy of the Benchmarking Questionnaire below to enable you to view the full scope of the project. (When you register to be part of the project, you will be sent a Word document to enable you to complete the Questionnaire).
Additional information:
If you have any further question or wish to be included in the project and to register interest, please reply by email to info@erosh.co.uk.