When you register for the Independent Living Standards, we will provide you with all the information you need including a list of the key policies and other documentation you will need to have in place.
To stand the best chance of becoming an accredited provider, you need some fundamental ‘building blocks’ in place which we have listed below.
|We are clear about the purpose of the service, its mission, and |
|Our service is accessible and value for money, outcome focused|
and person centred
|We comply with relevant legislation, regulation and good practice||☐|
|We can demonstrate commitment to equality and diversity||☐|
|We can demonstrate commitment to quality assurance and|
|We work in partnership with a range of different organisations||☐|
|We have robust policies and procedures in place which are|
|We have in place robust support planning and risk assessment |
|We induct, train and develop, and support our staff||☐|
|We have clear complaints and appeals processes||☐|
|We have a robust governance structure which is regularly |
|We actively and meaningfully involve customers||☐|
|We keep our customers, families and carers well informed||☐|
|We safeguard our customers||☐|
|We have a nominated Lead Officer to take us|
through the accreditation process
If you can tick all of these boxes you are ready! Congratulations!
If you are not there yet, don’t worry. You now have a better idea of what you need to have in place. If you have any questions on how you can get ready, please email our Director of Independent Living Standards, Steve Rafferty on ILS@erosh.co.uk. We may also be able to help you through our consultancy services.