Advice and information

Sheltered and retirement housing staff are now starting to return to schemes as the pandemic eases, often on a phased or part-time basis, and communal lounges …

Safeguarding and loneliness can be closely linked. This example shows how an intervention to respond a safeguarding issue can help address loneliness and social isolation.  “Bob …

Anti-social behaviour (ASB) in a sheltered and retirement housing setting can mean different things to different people depending on their own perspective and levels of tolerance. …

The Care Act received Royal Assent on 14 May 2014 and its provisions come into effect in April 2015. Government says that it will “make a difference …

Digital engagement of older people has been given higher profile during the Covid-19 pandemic with many staff working wholly or partly from home. Emphasis early on …

In recognising signs of and addressing domestic abuse amongst sheltered and retirement housing residents, providers play a key role. In this example of domestic abuse amongst …

There is a misconception that domestic abuse decreases with age. However, there is significant evidence to show that older people are as likely to experience domestic abuse …

To create a culture of equality, diversity and inclusion,  it essential that a holistic approach is taken from board level to frontline staff. For example Trivallis …

(Updated March 2020) Everybody, regardless of age, needs to be covered by a TV licence to (on any device and through any provider):  ➢ Watch or record …

Anti-social behaviour (ASB) can have a significant impact on both individuals and communities, as well as on housing providers for whom the costs can be considerable. …

There is a huge array of information and resources available in relation to resident engagement but it is not so easy to find information specifically about engagement …

Welcome to our new member benefit. In this regular feature we will keep you up to date with some of the key legal or policy developments …

Although the always resourceful and resilient sheltered and retirement housing providers already had in place measures enabling them to respond quickly, ensuring the safety of residents …

The need to support the mental health and well-being of older people has been highlighted by the Covid-19 pandemic. Monmouthshire Housing Association’s (MHA) Mental Health project …

An effective partnership between RNIB Cymru and Trivallis has led to improvements to sheltered and retirement housing and services for residents experiencing sight loss; and has …

Safeguarding older people is an essential part of the role of sheltered and retirement housing staff as this case study example from WFHA nicely illustrates. A …

Measures adopted by our members to continue to provide a safe and effective service to older people and to protect staff include encouraging people to work …

Supporting LGBTQ+ residents involves recognising their fears and concerns. Anchor Hanover has an LGBTQ+ Advisory Group which tackles concerns that moving into sheltered housing or a …

It is an uncertain and worrying time for everyone including sheltered and retirement housing providers supporting older people and their own staff. The situation is continuously …

‘Passion for Life’ provides a framework for older people to make incremental changes in their lives to improve their health and well-being, particularly after a life-changing …

This initiative arose from an investigation in 2011/12 into safeguarding cases in the sheltered service. It became apparent that tenants had a lack of knowledge of …

Clause 21 of the Welfare Reform and Work Bill stipulates that registered social housing providers must reduce rents by at least 1% a year over 4 …

To foster  a culture of equality, diversity and inclusion including Trans equality, it essential that the right messages are reinforced throughout the organisation and a holistic …

This briefing examines some of the key findings particularly relevant to those involved in the provision of housing and related support services for older people. On …