Over the last few years, independent living providers have found it increasingly challenging to attract, recruit, train and retain competent, committed staff. Key challenges including expanding the pool from which to recruit, attracting people with the right skills set and values, and retaining good staff.

We know that independent living can be a pressurised sector to work in especially as the number of residents with complex needs and challenging behaviour has increased, but it can also be very rewarding with value added benefits. This Good Practice Guide focuses on key challenges and solutions relevant to the independent living sector.