Good Practice Snapshot Launch

We are delighted to announce the launch of our new Good Practice Snapshot series for members.

Snapshots are briefer and more concise than our Good Practice Guides, but still offer valuable, good practice guidance. 

Our first Good Practice Snapshot – Supporting Veterans in Independent Living and Sheltered & Retirement Housing has been launched to coincide with Remembrance Sunday where we remember the service and sacrifice of all those that have defended our freedoms and protected our way of life.

Veterans are a distinct group of people with a shared experience of military service. Their unique experience of service may differ, but all share a collective experience of being a veteran with distinct strengths but also needs and vulnerabilities.

This snapshot focuses on how independent living and sheltered and retirement housing providers can best identify and support veterans recognising their history and individual needs.

Although veterans may be able to access specialist accommodation, this may not be suitable, not near family and friends, nor in their chosen community so they may choose to move into non-specialist sheltered or retirement accommodation. Whilst accommodation and services should of course always be personalised and take account of individual needs, social housing providers should be mindful of the particular needs of veterans and aware of specialist support services.

Erosh members can download the Good Practice Snapshot from the Member Hub on the erosh website. You need to login to the Member Hub to access your member resources. Your login is your email address, but if you have any problems logging in or accessing this Snapshot, please contact Rena on

If you’re not an erosh member and you’re interested in accessing the Snapshot, please get in touch with Rena on

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