Anti-social behaviour (ASB) can have a significant impact on both individuals and communities, as well as on housing providers for whom the costs can be considerable. ASB impacts negatively on health, safety, well-being and quality of life regardless of age but can cause older and/or vulnerable people particular anxiety or distress.
Erosh members have seen an increase in ASB related incidents and complaints resulting in the need for good practice advice and guidance aimed specifically at providers of sheltered and retirement housing. Some of this seems to be due to the huge age range in some sheltered and retirement housing schemes where behaviours and tolerance may be different as well as the extent to which residents are confident in expressing concerns.
The current pandemic has also led to more incidents relating to different approaches to social distancing and isolating measures.
Members can download, read and share the guide (published September 2020).
